"श्री गणेशाय नमः"

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website https://annisu.com/ operated by Annisu Fashion Private Limited (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms.


1. Compliance with Laws

  • You agree to comply with all applicable laws and regulations of India while using the Website. This includes, but is not limited to, the Consumer Protection Act (2019) and the Information Technology Act (2000).


2. User Accounts

  • You may create an account on the Website to access certain features and functionalities.

  • You are responsible for maintaining the confidentiality of your account information, including your password.

  • You are responsible for all activity that occurs under your account.


3. Intellectual Property

  • The Website and all content therein, including but not limited to logos, designs, images, text, and software, are the property of Annisu or our licensors.

  • You may not use any of our intellectual property without our express written permission.


4. Orders and Payment

  • By placing an order, you agree to pay the listed price in Indian Rupees (INR).

  • We accept payment through various methods, including major credit/debit cards, UPI, and supported Indian payment gateways.

  • We reserve the right to cancel any order due to:

    • Product unavailability

    • Payment verification failure

    • Suspected fraud or misuse


5. Modifications to Services and Pricing

  • Prices and availability are subject to change without prior notice.

  • We reserve the right to modify or discontinue any service or part of the Website at any time.

  • We are not liable to you or any third party for any price change, suspension, or discontinuance of service.


6. Shipping and Returns

  • Shipping costs and estimated delivery timelines will be shown at checkout.

  • Our return and exchange policies are compliant with the Consumer Protection (E-Commerce) Rules, 2020 and are available on the Website.

  • Returns and exchanges will be processed within a reasonable timeframe as per applicable law.


7. Disclaimer

  • The Website and its content are provided “as is” without any warranties, either express or implied.

  • We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.


8. Limitation of Liability

  • Our maximum liability in any circumstance is limited to the amount paid by you for the product in question.

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Website.


9. Termination

  • Annisu reserves the right to suspend or terminate your access to the Website or any service if you violate these Terms.

  • We may also limit or discontinue services at our sole discretion.


10. Changes to the Terms

  • These Terms may be updated at any time.

  • Continued use of the Website constitutes acceptance of any modifications.

  • You are encouraged to review these Terms periodically.


11. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of New Delhi, India.


12. Grievance Officer (As per Consumer Protection Act, 2019)

  • In accordance with legal requirements, we have appointed a Grievance Officer:

    • Name: [Insert Name, e.g., Priya Mehta]

    • Email: grievance.officer@annisu.com

    • Contact Address: [Insert full business address, e.g., 123, Fashion Lane, MG Road, Bengaluru, India]


13. Contact Us

If you have any questions or concerns about these Terms, please contact our support team at:
📧 help@annisu.com

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